Terms & Conditions – ONLY YOU FASHION LTD

1. Company Information

1.1. This online store is operated by ONLY YOU FASHION LTD, a company registered in England and Wales.

1.2. Registered office:
1 Sunvale Close, Southampton, Hampshire, SO19 8LX, United Kingdom

1.3. Company number: 16483144

1.4. Contact details:

  • Email: onlyyoufashion77@outlook.com
  • Postal address for correspondence and returns:
    ONLY YOU FASHION LTD
    1 Sunvale Close
    Southampton, Hampshire
    SO19 8LX
    United Kingdom

1.5. These Terms & Conditions govern the use of this website and the purchase of products from our online store.

2. Definitions

  • “Store” – the online shop operated by ONLY YOU FASHION LTD.
  • “Seller”, “we”, “us”, “our” – ONLY YOU FASHION LTD.
  • “Customer”, “you” – any person purchasing products from the Store.
  • “Consumer” – an individual acting for purposes wholly or mainly outside their trade or profession.
  • “Products” – goods offered for sale in the Store.
  • “Contract” – the legally binding agreement between the Customer and the Seller for the sale of Products.

3. Use of the Website

3.1. By using this website, you confirm that you are at least 18 years old or are using the website with the consent of a parent or legal guardian.

3.2. You agree to provide accurate and complete information when placing an order.

3.3. We reserve the right to suspend or terminate access to the website if these Terms are breached.

4. Products and Availability

4.1. We make every effort to ensure that all product descriptions, images, and prices are accurate. However, minor variations may occur.

4.2. All products are subject to availability. If a product becomes unavailable after an order is placed, we will inform you promptly and issue a full refund if payment has already been made.

5. Placing an Order

5.1. Orders can be placed online 24 hours a day.

5.2. To place an order, you must:

  • Select the desired product(s) and add them to your basket.
  • Proceed to checkout and provide the required delivery and billing information.
  • Select your preferred delivery and payment method.
  • Confirm the order by clicking the final purchase button.

5.3. After placing an order, you will receive an email acknowledging receipt of your order. This email does not constitute acceptance of the order.

5.4. The sales contract is formed once we send you an email confirming that your order has been dispatched.

5.5. We reserve the right to refuse or cancel any order in cases such as:

  • Payment authorisation failure,
  • Incorrect or incomplete customer details,
  • Suspected fraudulent activity,
  • Product unavailability.

6. Prices and Payment

6.1. All prices are listed in British Pounds Sterling (GBP) and include VAT where applicable.

6.2. Delivery costs are added at checkout and clearly displayed before the order is confirmed.

6.3. Available payment methods will be displayed during checkout.

6.4. We reserve the right to change prices at any time; however, this will not affect orders that have already been confirmed.

7. Delivery

7.1. We currently deliver within the United Kingdom.

7.2. Delivery options:

  • Standard Delivery: £4.99 (Free for orders over £60) – estimated delivery time 2–5 working days.
  • Express Delivery: estimated delivery time 1–2 working days (price displayed at checkout).

7.3. Delivery times are estimates and may vary during peak periods or due to circumstances beyond our control.

7.4. Risk in the products passes to you upon delivery. Ownership transfers once full payment has been received.

8. Right to Cancel (Cooling-Off Period)

8.1. In accordance with the Consumer Contracts Regulations 2013, consumers have the right to cancel their order within 14 days of receiving the goods, without giving any reason.

8.2. To exercise this right, you must notify us by email at onlyyoufashion77@outlook.com.

8.3. You must return the goods within 14 days of notifying us of the cancellation.

8.4. Returned items must be unused, in their original condition, and with all tags attached.

8.5. The cost of returning the goods is the responsibility of the Customer unless the item is faulty or incorrect.

8.6. We will issue a refund within 14 days of receiving the returned goods or proof of return, using the original payment method.

9. Returns

9.1. All returns should be sent to:
ONLY YOU FASHION LTD
1 Sunvale Close
Southampton, Hampshire
SO19 8LX
United Kingdom

9.2. We recommend using a tracked delivery service, as we cannot be responsible for items lost in transit.

9.3. Refunds will include the cost of the standard delivery method where applicable.

10. Faulty or Incorrect Items

10.1. Under the Consumer Rights Act 2015, customers are entitled to receive goods that are of satisfactory quality, fit for purpose, and as described.

10.2. If you receive a faulty or incorrect item, please contact us within 30 days of delivery at onlyyoufashion77@outlook.com.

10.3. Where a fault is confirmed, you are entitled to a repair, replacement, or full refund, including reasonable return postage costs.

11. Order Cancellation

11.1. If you wish to cancel or amend your order, please contact us as soon as possible.

11.2. Orders that have already been dispatched cannot be cancelled but may be returned in accordance with the returns policy.

12. Limitation of Liability

12.1. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

12.2. To the fullest extent permitted by law, we shall not be liable for any indirect or consequential losses.

13. Intellectual Property

13.1. All content on this website, including images, text, graphics, and logos, is the property of ONLY YOU FASHION LTD or its licensors and is protected by intellectual property laws.

13.2. No content may be reproduced or used without prior written consent.

14. Privacy and Data Protection

14.1. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

14.2. Full details of how we collect and use personal data are set out in our Privacy Policy available on the website.

15. Customer Reviews

15.1. Customers may voluntarily submit reviews of purchased products.

15.2. Reviews must not contain unlawful, offensive, or misleading content.

15.3. By submitting a review, you grant ONLY YOU FASHION LTD the right to publish and display it on the website.

16. Governing Law

16.1. These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

16.2. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to These Terms

17.1. We reserve the right to update or amend these Terms & Conditions at any time.

17.2. The version published on the website at the time of purchase will apply to your order.